POLICIES
Check-In / Check-Out Policies
The Gables of Rhinebeck Inn and Rhinecliff House have the following check-in and check-out times and policies.
Check-In: 3:00 PM
Check-Out: 11:00 AM
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Cancellation Policy & Refunds:
A full refund will be given when a reservation is cancelled two weeks prior to arrival date. Guests who need to cancel a booking should contact us as soon as possible. The Gables of Rhinebeck is a small Inn and we depend on our reservations following through to continue our small business. This two week lead time allows us enough time to re-book the room. Please note we do not make refund exceptions for circumstances out of our, or our guest's, control, including sickness of a guest which includes Covid19. Our cancellation policy is a strict two weeks notice prior to the arrival date with no exceptions.
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Cancellation made 15 days or more in advance of arrival date = Full Refund
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Cancellation made 14 days or less of arrival date = No Refund
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In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.
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Terms and Conditions
All guests agree to respect the privacy and peace of all other staying guests, neighbors and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honoring this agreement or causing a disturbance /nuisance to other guests, neighbors or owners.
To secure any booking we require a full payment to be paid in advance and must beat least 21 years of age. The maximum number of staying guests per room is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrivaland damages as set-out within. Only the lead guest and the named booking party are allowed to use the property and its facilities, any third party visitors are only allowed access at our express permission.
Parking
On-site parking is provided guests accept that they park their vehicles at their own risk. We are not responsible for your vehicle.
Pets
We do not accept pets throughout the accommodation, that includes service dogs
Smoking
Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, snuff or chewing tobacco, is not allowed.
Damages & Lost Property
We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimize damage and associated costs. Lost keys will incur a small replacement charge per key ($5). Any lost property, if discovered and found, left behind by guests during a stay will be held for you for a period of one month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they hav eall their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.
Our Right To Cancellation
We reserve the right to cancel any booking without compensation, refund or reimbursement if the terms of these conditions are breached.
Liability
The Gables of Rhinebeck Inn shall have no liability to the Guest and/or the Guest's invitees, visitors, employees, sub-contractors or invitees for any special, indirect, consequential loss or damage. The Guest shall indemnify the Hotel against any/all liability and any claims, proceedings resulting or arising from or by the booking, function, the Guest, his/her invitees, visitors or any service provider engaged by the Guest. Guests are encouraged to lock their rooms at all times unattended. Guests should take note that the Hotel does not accept responsibility whatsoever for theft from theHotel premises or from rooms in the Hotel. The Guest is advised to have and is responsible for insurance to cover loss of baggage, personal injury if occurs on premises, and money.